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1. #DEL SOL HOT TUB OWNERS MANUAL HOW TO#
2. #DEL SOL HOT TUB OWNERS MANUAL FULL#
3. #DEL SOL HOT TUB OWNERS MANUAL CODE#

Floors were dirty, bathrooms rather hastily cleaned and the corners of rooms had a lot of pet hair and dirt buildup. Also, upon further inspection, it was incredibly dirty and in need of a deep clean. At first glance, the condo is quite modern looking and nice but the property is definitely older than the pictures depict. The toilet in the main bathroom overflowed with the first flush so before we even unpacked we were cleaning up the mess and unclogging a toilet as there was no maintenance to report it to.

#DEL SOL HOT TUB OWNERS MANUAL CODE#

We were given a new access code to the storage the next day but were still not able to use it due to lack of space. Most bikes in there looked like they hadn't been moved in months too as they were covered in dust, so we assumed it was potentially the property owners who stored their bikes in there year round.

#DEL SOL HOT TUB OWNERS MANUAL FULL#

The bike storage areas on both levels were completely full to the point they would not fit a single additional bike. The e-mail confirmation they provided strongly suggested locking any bikes in the bike storage for safety reasons, but we noticed most guests either had their bikes on bike racks on vehicles in the garage or locked up in front of the building. How unprofessional and disorganized of the rental company! The access code for the bike storage, again provided by the rental company, was incorrect as well. We found out a couple days later that the key fob we had picked up in the lockbox was for an entirely different building in a different part of town. Once we arrived at the resort, the key fob did not work to enter the lobby of the building but fortunately another guest was leaving so I was able to enter, otherwise I don't know how we would have entered the building and been able to access our condo. After about 30 minutes of walking up and down the road looking at multiple different buildings we finally found a lockbox attached to a fence with our key inside. As the rental company is closed on weekends, there was no one to answer the telephone to ask for assistance. First of all, the address the rental agent gave me was incorrect as two digits were reversed so we couldn't figure out where to pickup our keys.

#DEL SOL HOT TUB OWNERS MANUAL HOW TO#

The company is only open weekdays and there are extensive instructions on how to pick up the property keys on the weekend. Our stay began on a Saturday though which is where the issues started. The booking process was easy enough and the representative was very helpful and courteous initially. Our first issue was with the rental company itself. There were a lot of little problems, which wouldn't have been an issue if it was just one or two, but they just added up to become too much of a hassle. The condo was a great size for our family of five but that is about where the positives ended.

The property is in a great location with biking trails nearby and within a few minutes' walk of Rotary Beach. We rented a condo through Okanagan Vacation Home Rentals for a week this August.